Good to know

Health and hygiene standards

In an exceptional situation, such as the current one with Covid-19, special precautions are essential. We have already implemented important measures in our hotel. Please contact us if you have any questions about the current situation. 

Basic rules of conduct for more safety for our guests and staff 
  • 1 meter minimum distance 
  • Do not shake hands when greeting
  • Wear mouth-nose protection in all public areas
  • Wash hands several times a day
  • Sneeze or cough into the crook of your arm or into a handkerchief
Hygiene and cleanliness 
  • Daily cleaning and disinfection of all public areas
  • Ongoing checks
  • Disinfection dispensers 

Occupation of rooms

On the day of arrival the rooms are ready for occupation from 2 p.m. If you cannot arrive before 7 p.m., please contact us. On the day of departure the rooms must be vacated by 10 a.m. There is no refund for meals not consumed. If you wish to bring your pet with you please infrom us in advance, 7,00€ daily (no food) Dogs are not allowed in the restaurant.

Tourist Tax
All prices and offers do not include the tourist tax.
The tourist Tax is € 2,10 per person and night. Children under 14 Years don't pay.

Failure to occupy the room - Cancellation

 The reservation will be confirmed once a deposit of 100 Euro has been paid. The deposit is a relative loss contribution, as is the processing fee and will not be refunded if the booking is not taken up. In the event of early departure or late arrival the 70 % of the entire period booked will be charged. When the deposit has been paid the booking becomes legally binding.

Due to the current COVID-19 pandemic, we offer you the possibility to cancel your holiday free of charge up to 7 days before arrival. However, we also recommend to get a European travel insurance. You can take out this easily via the website of the South Tyrolean Hotel and Restaurant Association. Find out here which cases the insurance covers.

HGV-Cancellation Cover

Legal principles

Italian law requires that only persons who are in possession of a valid identity car or passport, may be accomodated. For this reason we need you to show us your identity card on your arrival. Thank you for your understanding.

Bank details

Ortlerspitz KG des Licata Benno & Co
BBan: E0806658352000302213508
Iban: IT16 E0806658352000302213508

ABI 08066
CAP 58352
Swift - Bic: RZSBIT21024

Raiffeisenkasse Obervinschgau


Discover here our special offers for your next holiday with us.


Immerse yourself in a world of well-being and give yourself time you need and deserve.